Banquet Supervisor - Condado Vanderbilt Hotel

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.

The Condado Vanderbilt is the standard of excellence and luxury resort hotels in San Juan and The Caribbean. Originally built in 1919 and restored to its distinguished grandeur, offers unsurpassed cuisine, exquisite rooms and suites, and highly personalized service. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let’s create a collection of memories together!

• Maintains organization of banquet service areas.
• Reviews menu/service (BEO) with catering managers and banquet chef on a daily basis.
• Communicates any additional set-up requirements with head houseman and catering service manager.
• Maintains up-to-date details on banquet functions and communicates changes to captains.
• Communicates with catering managers in obtaining menu guarantees and guest comments.
• Directly supervises the work of banquet captains and personally observes the performance of hourly service personnel.
• Ensures that all scheduled catering functions take place on time and according to plan.
• Follow all company safety and  security policies and procedures; report accidents, injuries, and unsafe working conditions to the manager.
• Develop and maintain positive working relationships with others, support the team to reach common goals, listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information.
• Perform other duties as assigned by the manager.

• Service and hospitality oriented.
• Strong oral and written communication skills.
• Ability to handle challenging situations with professionalism and efficiency, especially under pressure and with minimal supervision.
• Physical ability to perform the essential functions of the position, including standing for extended periods, bending, lifting up to 60 pounds, and performing other required physical movements.
• Proficient in Microsoft Office with strong analytical and problem-solving skills.
• Availability to work various shifts, including evenings, weekends, and holidays.
• Bilingual (Spanish and English).

Benefits

• 401(k)

• 401(k) Matching

• Health Insurance

• Vision Insurance

• Dental Insurance

• Paid Holidays