Compliance Officer - Casino del Mar

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.

Casino del Mar features non-stop fun, excitement and sophistication under one roof. Located in the open lobby of La Concha Resort, Casino Del Mar combines atmosphere with high-energy action designed to excite the senses. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let’s create a collection of memories together!

• Ensure compliance with all regulatory and licensing requirements, Casino and Sports Book policies and procedures to support operations.
• Oversee and coordinate all compliance-related activities to ensure adherence to applicable laws, regulations, and internal policies and controls.
• Develop, implement, and enforce compliance policies, procedures, and internal control programs.
• Conduct investigations, interviews, and prepare detailed reports related to suspicious activities or compliance concerns.
• Collaborate and communicate effectively with all departments to address compliance issues and provide guidance.
• Report sensitive compliance and control issues promptly to the appropriate leadership levels.
• Lead and perform self-assessments and internal audits to ensure compliance with Casino Standard Operating Procedures (SOPs) and regulatory requirements, as defined by the Compliance Program and Risk Assessment.
• Coordinate with independent auditors, external regulators, and government agencies as required.
• Periodically observe and verify Soft Count operations.
• Ensure strict adherence to federal, state, and local laws governing casino operations.
• Coordinate training on CTR, SARC, Anti-Money Laundering (AML), and other regulatory requirements.
• Maintain confidentiality of proprietary information; protect company assets.
• Monitor applicable laws and regulations and maintain up-to-date knowledge of changes and communication impact to management.
• Should oversee process of preparing and submitting regulatory findings, including SARs and CTRs.
• Should be reporting regularly to management and the compliance committee on compliance matters and also maintain all records of compliance-related activities (trainings, meetings, examinations, etc.).
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information; protect company assets.
• Perform other reasonable supervisor job duties.

• Hospitality oriented.
• Bachelor’s degree, preferably in finance, business, law or related field.
• Strong knowledge of casino operations, statistical analysis and casino auditing. (Min. 1 year)
• Familiarity with casino laws, regulations, and the functioning of regulatory authorities.
• Experience with reporting and compliance-related job functions. Should have strong knowledge of AML/BSA regulations. Preferred: experience with regulatory bodies.
• Excellent interpersonal and communication skills, with the ability to interact with individuals at all levels.
• Skilled in developing policies, procedures, and compliance documentation.
• Knowledge in computer applications, including data processing programs and spreadsheets to generate accurate reports.
• Fully bilingual (Spanish and English).

The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.