Payroll / Accounting Clerk - The Condado Collection

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment. 

Among them you will find The Condado Vanderbilt, the standard of excellence for luxury resort hotels in San Juan and The Caribbean; La Concha Resort, your quintessential San Juan beachfront resort-chic retreat, and a hot nightlife destination, and San Juan’s all-adult boutique hotel, Condado Ocean Club, a modern oasis in the heart of the city. As well as Casino del Mar, and world-renowned restaurants like STK San Juan and Serafina.  

We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let’s create a collection of memories together!  

• Calculate pay based on hours worked, including leave and overtime, and ensure timely processing of periodic payments through either check preparation or direct deposit via the ADP system.
• Manage compensation packages using payroll software (ADP).
• Update payroll records by entering changes to employee information or benefits, such as job title changes, exemptions, and savings deductions.
• Prepare reports summarizing earnings, tax deductions, leave, compassionate leave, and non-taxable wages.
• Calculate payroll liabilities, including federal and state income taxes, social security taxes, and employer contributions for social security, unemployment, workers' compensation, and other liabilities.
• Maintain payroll operations in compliance with company policies and procedures.
• Resolve payroll discrepancies by gathering and analyzing information, collaborating with HR, and addressing employee payroll inquiries.
• Safeguard employee confidentiality and protect payroll operations by ensuring all information remains private.
• Process and issue W-2 forms to employees with the assistance of the Payroll Manager.
• Provide general administrative support to HR functions, including filing, scanning, and organizing documents.
• Ensure accurate and timely processing of benefits-related paperwork.
• Handle incoming calls and emails, responding to inquiries or redirecting them to the appropriate person.

• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information.

• Perform other reasonable job duties as requested by supervisors.

• Associate degree or bachelor’s in accounting minor Human Resources.
• One year of experience in full payroll cycle/Benefits Administrator and HR responsibilities.
• Proficient with Microsoft Office Suite, particularly Excel, or related software.
• Proficient with or the ability to quickly learn payroll software (ADP).
• Excellent organizational and time management skills.
• Strong attention to detail and accuracy.
• Basic understanding of human resources practices and principles.
• Effective communication skills, both verbal and written.
• Ability to handle sensitive and confidential information with discretion.
• Problem-solving abilities and a proactive approach to tasks.
• Ability to work collaboratively in a team environment.
• Strong customer service skills to address employee payroll inquiries.
• Adaptability and flexibility to handle changing priorities and deadlines.

The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.