Soft Count Clerk - Casino del Mar

Job Locations PR-San Juan
ID
2025-2178
Department
Casino
Type
Regular Full-Time
Location Name
Casino del Mar

Overview

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.

Casino del Mar features non-stop fun, excitement and sophistication under one roof. Located in the open lobby of La Concha Resort, Casino Del Mar combines atmosphere with high-energy action designed to excite the senses. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let’s create a collection of memories together!

Key Responsibilities

  • Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.
  • Count, sort, and record currency and coins from various casino operations, including slot machines, table games, and other revenue sources.
  • Process and reconcile daily cash deposits.
  • Accurately document all counts and discrepancies, preparing reports as required by the Soft Count Supervisor or Manager.
  • Compliance with federal requirements regarding Anti-Money Laundering and Anti-Terrorism requirements, CTRC’s,SARC, Specially Designated Nationals and Blocked Persons List, BSA, FTC, OFAC, Privacy of Information Act.
  • Adhere to all gaming regulations and internal controls to ensure compliance with local, state, and federal laws.
  • Follow all security protocols to ensure the safety and integrity of the count room and its operations.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information; protect company assets.
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; and complete safety training and certifications. 
  • Perform other reasonable job duties as by supervisor.

Qualifications

  • Hospitality oriented
  • Strong numerical and analytical skills, attention to detail, and the ability to work in a fast-paced environment. Familiarity with counting machines and basic computer software is a plus.
  • Must be able to obtain and maintain a gaming license, pass a background check, and be able to work in a secure, confined environment.
  • Flexibility to work various shifts, including early morning/evenings, weekends, and holidays.
  • Must be able to work at 4am shift.
  • Must be able to stand or sit for extended periods.
  • Ability to lift up to 25 pounds.
  • Fully Bilingual (Spanish/English)

The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

 

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