Beverage Attendant - Levant Restaurant - La Concha Resort

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.

La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958. Epitomizing the fun “Latino Chic” lifestyle, offering stylish amenities and a hot nightlife to all guests. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let’s create a collection of memories together!

• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. 
• Serve all beverage orders and water, ensuring that glasses are refilled as needed for all guests.
• Anticipate and communicate replenishment needs. 
• Secure liquors, beers, wines, coolers, cabinets, and storage areas. 
• Complete closing duties.
• Set up and maintain cleanliness and condition of the service area and restaurant.
• Ensure adherence to quality expectations and standards. 
• Check station assigned, prior to opening, for cleanliness of tables and chairs.
• Responsible for  proper setup of the tabletop.
• Prepared to answer guest questions about the menu in a direct, concise way.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information.
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the supervisor.
• Develop and maintain positive working relationships with others, support the team to reach common goals, listen and respond appropriately to the concerns of other employees. 
• Perform other reasonable job duties as requested by supervisors. 

• Hospitality oriented
• Previous experience as an attendant or in a similar role in a Fine Dining setting
• Certification in Responsible Service of Alcohol or equivalent
• Knowledgeable in the Step of Service (Fine Dining Standards) 
• Knowledgeable of all menu items, their garnishes,contents and preparation methods
• Able to handle difficult situations effectively
• Able to work quickly and efficiently, especially under pressure
• Must be able to lift to 25 pounds.
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Fully Bilingual (Spanish and English)