Assistant Manager / Sommelier - Levant Restaurant - La Concha Resort

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.

La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958. Epitomizing the fun “Latino Chic” lifestyle, offering stylish amenities and a hot nightlife to all guests. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let’s create a collection of memories together!

• Ensures exceptional guest experiences through outstanding service and an exquisite wine program.
• Oversees daily restaurant operations, ensuring seamless service and a superior dining experience.
• Supports the General Manager of the restaurant in executing restaurant policies, procedures, and goals.
• Handles guest inquiries, concerns, and feedback with professionalism and a commitment to satisfaction.
• Assists in scheduling, inventory management, and financial reporting.
• Maintains a clean, safe, and welcoming environment in compliance with health and safety regulations.
• Collaborates with kitchen and front of house staff to ensure smooth communication and service flow.
• Assists with the menu development, recipe development and food preparation for the designated outlet. 
• Develops beverage programs within the parameters of the restaurant agreements. 
• Manages the performance of the outlet service and management staff. 

• Develops and executes creative initiatives to enhance the guest service experience.
• Verifies that the outlet staff performs according to Hazard Analysis and Critical Control Points (HACCP), Occupational Safety and Health Association (OSHA) and regional Alcoholic Beverage Commissions guidelines.
• Ensures the quality levels of food & beverage products and maintains quality standards in production, services, facilities and guest satisfaction.
• Knowledgeable of management functions and can communicate with all levels of personnel and guests.
• Conducts staff training and refresher for all F&B personnel as per restaurant standard.
• Maintains cleanliness and sanitation levels to Health Department requirements.
• Curates and maintains an extensive and diverse wine list, ensuring selections complement the menu and appeal to guests.
• Provides expert wine recommendations and pairings, enhancing the dining experience.
• Conducts staff training sessions on wine knowledge and service techniques.
• Manages wine inventory, including ordering, receiving, and proper storage.
• Hosts wine tastings and special events to engage guests and promote wine sales.
• Stays updated on industry trends, emerging wines, and new producers to keep the wine program innovative and exciting.

• Proven experience as an Assistant Manager and/or Sommelier in a fine dining setting. Minimum of 5 years of Fine Dining experience
• Certified Sommelier designation preferred
• Deep knowledge of wine regions, varieties, and food pairings
• Must have refined skills in public relations
• Strong leadership skills
• Must have computer skills (Excel/Word/PowerPoint)
• Strong communication, organization, problem-solving, and follow-up skills
• Kitchen/Outlet/Financial background a must
• Must have knowledge of POS Systems
• Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
• Ability to work flexible hours, including nights, weekends, and holidays
• Fully Bilingual (Spanish/English)