Food Runner - Levant Restaurant - La Concha Resort

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.

La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958. Epitomizing the fun “Latino Chic” lifestyle, offering stylish amenities and a hot nightlife to all guests. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let’s create a collection of memories together!

• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. 
• Responsible for delivering food orders from the kitchen to customers’ tables, acting as the point of contact between staff at the front of the house (FOH) and back of the house (BOH) and setting up tables.
• Setting up the front line with the small wares, plate ware and equipment needed to effectively serve all food items.
• Maintain the station by restocking supplies, cleaning trays and tray stands, reading order tickets, and placing them on the ticket minder.
• Tracks cooking times on all food orders and checks them for plate presentation, appearance and the proper degree of doneness.
• Assist servers as needed, to improve the dining experience of guests. 
• Performs all job duties while complying to all safety practices and guidelines.
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the supervisor.
• Complete safety training and certifications. 
• Completing closing duties correctly at the end of each shift.
• Assists the Executive Chef and other kitchen employees in keeping the kitchen clean.
• Performs all side work in the front and back of the restaurant as scheduled or assigned by the management.
• Anticipate and communicate replenishment needs. 
• Secures all items and storage areas. 
• Prepares a daily purchasing list to maintain a healthy inventory level as directed by the supervisor.. 
• Develop and maintain positive working relationships with others, support the team to reach common goals, listen and respond appropriately to the concerns of other employees. 
• Ensure adherence to quality expectations and standards. 
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information.
• Perform other reasonable job duties as requested by the supervisor.

• Hospitality oriented
• Previous experience in a similar role in a Fine Dining setting
• Able to handle difficult situations effectively
• Able to work quickly and efficiently, especially under pressure
• Must be able to lift up to 50 pounds
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Fully Bilingual (Spanish and English)