Marketing Jr. Host - Casino Del Mar

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels to fine dining and entertainment.

Casino del Mar features non-stop fun, excitement, and sophistication under one roof. Located in the open lobby of La Concha Resort, Casino Del Mar combines atmosphere with high-energy action designed to excite the senses. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let’s create a collection of memories together!

• Reports directly to the Marketing Director
• Junior Host/Hostess is to greet and attend to customer immediate needs, both local and stateside.
• Oversees supervising team members assigned to Marketing Department.
• Assist with Casino Del Mar promotions and assist with all other duties assigned by the Marketing Director.
• Have knowledge of the casino system.
• Maintain a strong understanding of regulatory and compliance guidelines.
• Assist in organizing special events.
• Create monthly reports to track the success of promotions.
• Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
• Ability to develop and implement successful marketing strategies.
• Generate concepts for special events and activities to create memorable experiences for players.
• Need to be good at handling time-sensitive projects and working to deadlines.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; and complete safety training and certifications.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

• Hospitality oriented
• Minimum of 2 years’ experience in Customer service / Marketing (hospitality industry experience essential)
• Candidate must comply with and support the company’s responsible gambling policies, procedures, and initiatives.
• Gaming industry experience is a plus.
• Must possess excellent written and oral communication skills, strong leadership skills, analytical and problem-solving skills, good customer service skills and multi-tasking skills.
• Ability to work proficiently quickly in a high-pressure & fast paced environment.
• Must be able to maintain confidentiality of internal information.
• Fully Bilingual (Spanish/English).