Housekeeping Team Leader - Condado Vanderbilt

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment. 

The Condado Vanderbilt is the standard of excellence and luxury resort hotels in San Juan and The Caribbean. Originally built in 1919 and restored to its distinguished grandeur, offers unsurpassed cuisine, exquisite rooms and suites, and highly personalized service. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let’s create a collection of memories together!

• To establish a high degree of Excellency in our Guest rooms, suites and corridors, ensuring the Guest receives only the highest standard of services that are equal to the high level of Guest and Management expectations.
• Responsible for training of all Room Attendants.
• Ensure all floors are stocked properly and adherence to all pars.
• Ensure the standard of the Guest rooms is equal to our high degree of Excellency.
• Inspect and complete inspection reports.
• Ensure Lost & Found items are turned directly in to the Housekeeping Coordinator on a daily basis. These items are never to be left on the floor overnight.
• Be responsible for the input of all status of Guest rooms.
• Ensure the daily discrepancy report is completed and distributed to the front office manager and accounting department.
• Ensure housekeeper is working at all times and that they are fully equipped with the supplies that they need to take care of the Guest.
• Exhibit a high degree of anticipatory hospitality, greet Customers at all times.
• Complete any special assignment, directed by the Executive Housekeeper or the Director of Guest Services promptly.

• Previous experience in the position (2 years)
• Guest-focused personality
• Self-starting individual
• Organized disposition
• Fully Bilingual a Must(Spanish/English)