Bell Attendant - La Concha Resort

Job Locations PR-San Juan
ID
2024-1902
Department
Guest Services
Type
Regular Part-Time
Location Name
La Concha Resort

Overview

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.

La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958. Epitomizing the fun “Latino Chic” lifestyle, offering stylish amenities and a hot nightlife to all guests. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let’s create a collection of memories together!

Responsibilities

  • Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. 
  • Serve guests at the front desk while providing the highest level of service possible in an efficient, courteous, and professional manner.
  • Handle all duties according to hotel policies, procedures, internal rules, and standards.
  • Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures, and events.
  • Valet Park cars and perform luggage assistance to all guests.
  • Must be able to run down and up a hill continuously and stand on post for a continuous amount of time.
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. 
  • Develop and maintain positive working relationships with others, support the team to reach common goals. 
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information.
  • Perform other reasonable job duties as requested by supervisors.

Qualifications

  • Hospitality oriented 
  • Valid Driver License.
  • Must be able to lift to 60 lbs. on a regular and continuing basis, push and pull carts/equipment weighing up to 250 lbs., be able to bend, stop, squat, and stretch to fulfill cleaning and luggage handling.
  • Must be able to withstand hot/humid temperatures performing physical duties.
  • Able to handle difficult situations effectively.
  • Able to work quickly and efficiently, especially under pressure.
  • Flexibility to work various shifts, including evenings, weekends, and holidays
  • Fully Bilingual (Spanish and English)

The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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