Steward Team Lead - La Concha Resort

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.

La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958. Epitomizing the fun “Latino Chic” lifestyle, offering stylish amenities and a hot nightlife to all guests. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let’s create a collection of memories together!

• The Team Leader of Stewarding is responsible for supervising and coordinating team activities to ensure that all kitchen areas, utensils, and equipment are kept clean, orderly, and in optimal condition. 
• Ensure a safe and efficient kitchen environment, supporting culinary and service teams in delivering an exceptional dining experience for our guests. .
• Supervising and coordinating daily activities of the Stewarding team, ensuring compliance with cleanliness and sanitation standards.
• Assigning tasks and responsibilities to Stewarding staff, ensuring fair workload distribution.
• Training and mentoring new team members on cleaning procedures, equipment use, and safety practices.
• Ensuring all kitchen areas, workstations, equipment, and utensils are clean and well-maintained.
• Monitoring and maintaining inventory levels of cleaning supplies, utensils, and necessary materials.
• Collaborating with kitchen and service teams to ensure smooth communication and mutual support in all operations.
• Regularly inspecting work areas to identify and correct safety risks or maintenance issues.
• Implementing and enforcing hotel policies and procedures related to safety, hygiene, and sanitation.
• Participating in team meetings and training sessions to stay updated on new industry practices and standards.
• Assisting in the preparation and service of special events, ensuring all cleaning and organizational requirements are met.
• Reporting any maintenance issues or immediate attention needs to the Stewarding Manager.

• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the director; and complete safety training and certifications. 
• Develop and maintain positive working relationships with others, support the team to reach common goals, and listen and respond appropriately to the concerns of other employees. 

• Hospitality oriented.
• Previous experience, min. 2 years in a similar role within the hospitality industry, preferably in a high-volume kitchen environment.
• Excellent leadership skills with the ability to motivate and direct a team.
• Knowledge of cleaning and sanitation procedures in professional kitchens.
• Ability to work efficiently under pressure and handle multiple tasks simultaneously.
• Flexibility to work variable hours, including nights, weekends, and holidays.
• Strong communication skills and the ability to collaborate effectively with different departments.
• Basic knowledge of management tools and inventory software is an advantage.
• Should work well under pressure, even with minimal supervision.
• Must be able to bend, squat and stretch, stand for 2-3 hours at a time, lift weighing up to 50 pounds.
• Bilingual (Spanish/English)